To request a return, simply contact us through email the items from the order you’re shipping back and why. Just make sure to have your order number ready so our team can best take care of you.
We guarantee for free exchange when you return it to us in sealable condition within 7 days of receipt. Only exchange of size of the same item is acceptable.
However, exchange can only be made with a valid reason from customer that is reasonable. All returns must be made by post.
Email to be used for contact is : info@sierrachong.com